Key takeaways
- Verify license, bonding and insurance before anything else.
- Visit finished homes and talk to past clients.
- Read the contract for scope, allowances and change-order rules.
- Choose a team you enjoy talking to; you will talk a lot.
Choosing a builder is the biggest decision in the project. These questions help you compare fairly.
Credentials
- Is the builder properly licensed, bonded and insured in Tennessee?
- Can they show certificates of insurance?
- How long has the company built homes like yours?
Proof
- Can you tour finished homes?
- Will they connect you with past clients?
- Do they show photos of work before it is covered up?
Contract and communication
- Is the scope written clearly, with allowances for selections?
- How are changes priced and approved?
- Who is your day-to-day contact, and how often will you get updates?
Builder’s note: if a builder cannot answer these questions plainly, keep looking.